Deleting your Petory account
You can delete your account, and the data that goes with it, at any time.
In the app
- Open Settings › Delete account.
- If you've shared any pets, choose whether to hand each one to someone you shared it with. Any pet you don't hand over stays with those people as a read-only copy.
- Type DELETE, enter your password and confirm.
Your account is deleted straight away.
Without the app
Email hello@petory.au from your account's email address and ask us to delete your account. We'll confirm it's you and delete it within 30 days.
What's deleted
Your profile, login, posts, comments, likes, messages, friends, and the photos and videos you uploaded are deleted. The only exception is the photos on pets you leave with others. Pets you haven't shared are deleted along with their records. Group chats you created stay for the other members. Deleted data may remain in our database provider's backups for up to TODO: the Supabase plan's backup retention before it's overwritten. See our privacy policy for details.
